PRODUCT DESIGN

Kristina is a product designer with 10 years of experience working end-to-end across the full product lifecycle — from discovery and user research to roadmap planning, UX/UI design, handover, and design QA.

She leads problem definition through workshops and user validation, translates insights into features and experiences, and collaborates closely with product and engineering through delivery.

With a strong UX generalist foundation, she contributes to design systems and steps into service design when needed — an approach that led her into leadership roles early in her career.

Kristina is a product designer with 10 years of experience working end-to-end across the full product lifecycle — from discovery and user research to roadmap planning, UX/UI design, handover, and design QA.

She leads problem definition through workshops and user validation, translates insights into features and experiences, and collaborates closely with product and engineering through delivery.

With a strong UX generalist foundation, she contributes to design systems and steps into service design when needed — an approach that led her into leadership roles early in her career.

AI assistant, features

Product Design

Content

Design Team Management

2025: At Rakbank, Kristina led the design of all AI-powered products, including a customer-facing AI assistant within the mobile banking app. She managed and mentored a dedicated team while setting strategic design direction. She helped to established a scalable grid system and AI-native modular components to ensure consistency across experiences.

Alongside her leadership role, she remained hands-on—conducting regular design reviews and delivering key features (shown in the image), ensuring continuity even during team absences.

design pic
design pic

Protego, Bidding Journey

Product Design

Design Team Management

2025: At Rakbank, as design lead across multiple products, Kristina focused primarily on leadership and product direction, stepping in as a designer when needed for sprint cycles to support delivery during team absences—such as designing the bidding journey for the Protego health insurance desktop and mobile experience, including email templates.

Knowledge Management System, AI Product

Product Design

Service Design

Research

Design System

Content

Design Team Management

2025-26: Led the end-to-end design of AI-powered knowledge management system as the sole product designer, transforming fragmented internal documentation into a centralized, intelligent system powered by AI-driven search, and conversational interface. Reduced friction in information retrieval, improved discoverability, and enabled faster and confident decision-making across teams. Moreover, she built and scaled a reusable component library to standardize AI interaction patterns and accelerate cross-product delivery, strengthening design consistency across the AI ecosystem.

In parallel, managed and mentored three designers, providing design direction for six products and multiple strategic initiatives, ensuring cohesive UX standards and elevating design maturity.

design pic
design pic

Future of Mobile Internet Banking, Experimentation

Experimentation

Product Design Lead

2025: Led a moonshot project for a (undisclosed) bank, exploring the future of banking and customer service through an AI Banker.

Defined new use cases and customer and employee journeys to reimagine the financial experience, driving scenario planning and concept development to uncover innovative opportunities and challenge traditional banking paradigms.

design pic

Lawa, Product

Founder

Project Management

Product Management

Product Design

Research

2024: Kristina founded her own company and built a mobile-first web platform from the ground up.

Through research with legal experts and customers—particularly millennials and younger generations—she identified market gaps and unmet needs across legal fields, countries, and languages.

Translating these insights into a focused MVP strategy, she designed the product and led a small cross-functional team (developer and analysts) to launch the platform, enabling users to discover legal experts, purchase document templates, and access online legal services.

(The website has been taken offline in 2025.)

design pic

Seqera Platform, Product

Product Design Lead

Research

Content

Brand

Design System

Design Team Management

2022–24: Built and led the UX team while hands-on designing core features, information architecture, and brand for the Seqera Platform, translating complex scientific workflows into clear, intuitive interfaces.

Partnered with cross-functional teams to simplify interactions, visualize intricate pipelines, and make advanced data orchestration accessible, enabling technical users to work efficiently with confidence.

Delivered a coherent UX that balanced powerful functionality with usability, establishing design standards that scaled across the platform.

ProjectConfig, Product

Product Design

Research

Content

Design System

Design Team Management

2021: Led the design of a centralized knowledge hub and a guided product configuration system—the next stage of the sales funnel, building on the SiteProspecting product below.

The key achievement was transforming a complex and extensive set of data into a user-friendly, easy-to-read interface, enabling faster, more confident sales decisions. She ensured continuity with the design system across the product suite while managing a team of three product designers, maintaining alignment, design quality, and efficient delivery.

During this project, Kristina grew a dedicated design team focused on the newly formed suite of applications, BitSuite.

design pic

SiteProspecting, Product

Product Design

Research

Content

Design System

2020: As Siemens Gamesa Kristina led end-to-end design delivery—from product planning and user research to execution and stakeholder communication.

The product transformed the sales pre-assessment process, reducing project proposal turnaround time from weeks to hours by streamlining site evaluation, data visualization, and decision workflows. The solution accelerated opportunity validation within the sales funnel and enabled faster, more informed investment discussions.

Expanded the internal design system to support complex, data-driven interfaces, improving scalability and delivery speed.

design pic

Peerio, Features

Product Design

Research

Content

Design System

2017–18: Designer and researcher at Peerio, an end-to-end encrypted messaging and file-sharing application, contributing to research-driven product and brand decisions that strengthened usability within a highly security-constrained environment.

Led user research initiatives to validate interaction patterns in privacy-sensitive contexts, translating findings into clear UX improvements that balanced security, clarity, and ease of use.

This work established a strong foundation in designing complex, trust-critical communication systems—expertise that later informed advanced conversational and AI interaction design practices.

design pic

AI assistant, features

Product Design

Content

Design Team Management

2025: At Rakbank, Kristina led the design of all AI-powered products, including a new customer-facing AI assistant feature within the mobile banking app. She managed a dedicated team providing mentorship and strategic design guidance.

Kristina helped also hands on, designing grid structures and AI-native modular components, ensuring scalability and consistency across AI experiences.

In addition to her leadership responsibilities, she remained hands-on with product copywriting and delivery of several features, maintaining product continuity even during team absences.

design pic
design pic
design pic
design pic

AI assistant, features

Product Design

Content

Design Team Management

2025: At Rakbank, Kristina led the design of all AI-powered products, including a new customer-facing AI assistant feature within the mobile banking app. She managed a dedicated team providing mentorship and strategic design guidance.

Kristina helped also hands on, designing grid structures and AI-native modular components, ensuring scalability and consistency across AI experiences.

In addition to her leadership responsibilities, she remained hands-on with product copywriting and delivery of several features, maintaining product continuity even during team absences.

Available For Work

Interested in working together?

hergottovak@gmail.com

© 2026 — KRISTINA HERGOTTOVÁ

Available For Work

Interested in working together?

hergottovak@gmail.com

© 2026 — KRISTINA HERGOTTOVÁ

Available For Work

Interested in working together?

hergottovak@gmail.com

© 2026 — KRISTINA HERGOTTOVÁ